Shipping policy
FREE shipping on order over $175.00*
*Free shipping is available on qualifying orders shipped within the contiguous United States (48 states) only.
We reserve the right to contact you if additional shipping charges apply due to package size, weight, or destination.
$10 flat rate for orders under $175.00
Processing Time: Orders are processed within 1-3 business days. During sales or holiday seasons, processing may take an additional day.
Shipping Rates & Delivery Estimates: Shipping rates are calculated at checkout based on weight, package size, and destination. Estimated delivery time within the U.S. is typically 3-7 business days after processing.
Orders shipping to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, APO/FPO/DPO addresses, and other U.S. territories are not eligible for free shipping. Shipping charges for these destinations will be automatically calculated at checkout based on current USPS rates.
Local Pickup (Sulphur Springs, TX): Free local pickup is available in store during business hours. You will receive a pickup notification once your order is ready.
Tracking & Confirmation: Once your order ships, you will receive a confirmation email with tracking details.
Shipping Delays: Carrier delays (weather, holidays, etc.) are outside our control. If a package is delayed, we recommend checking directly with the carrier using the tracking number provided.
Lost or Stolen Packages: Once an order is marked delivered, Marlene's Sass & Class Boutique is not responsible for lost, stolen, or mis-delivered packages. We recommend reaching out to the carrier with tracking info for resolution.
Address Changes: Please ensure your shipping address is correct at checkout. We cannot update addresses after the order has shipped.
Preorders: Preorder items will ship when they become available. If ordered with in-stock items, they may ship separately.
Please contact us at marlenesassandclass@gmail.com for shipping inquires.
