Shipping policy

FREE shipping on order over $175.00

$10 flat rate for orders under $175.00

Processing Time: Orders are processed within 1-3 business days. During sales or holiday seasons, processing may take an additional day. 

Shipping Rates & Delivery Estimates: Shipping rates are calculated at checkout based on weight, package size, and destination. Estimated delivery time within the U.S. is typically 3-7 business days after processing. 

Local Pickup (Sulphur Springs, TX): Free local pickup is available in store during business hours. You will receive a pickup notification once your order is ready.

Tracking & Confirmation: Once your order ships, you will receive a confirmation email with tracking details.

Shipping Delays: Carrier delays (weather, holidays, etc.) are outside our control. If a package is delayed, we recommend checking directly with the carrier using the tracking number provided.

Lost or Stolen Packages: Once an order is marked delivered, Marlene's Sass & Class Boutique is not responsible for lost, stolen, or mis-delivered packages. We recommend reaching out to the carrier with tracking info for resolution.

Address Changes: Please ensure your shipping address is correct at checkout. We cannot update addresses after the order has shipped.

Preorders: Preorder items will ship when they become available. If ordered with in-stock items, they may ship separately.

Please contact us at marlenesassandclass@gmail.com for shipping inquires.